BitQuick has refrained from charging mining fees to consumers since our August, 2013 launch. This has been the case because we wanted to service all users with the philosophy of charging the least amount of fees possible.
Unfortunately due to current issues with the Bitcoin Network, including a sharp increase in mining fees over the past couple of years, we will be charging a flat 0.0005 BTC mining fee to all users that receive bitcoin from us, including buyers receiving purchased bitcoin, sellers receiving a refund for their order, and affiliates receiving monthly payouts.
We apologize for any inconvenience this will cause, and hope that mining fees will drop to a reasonable level that puts our business in a position to be able to reverse this policy. We are currently working on implementing support for Segwit, and hope that this will accelerate an overall drop in the size of fees. Please stay tuned for future updates.